Return Policy – Ekam Energy
At Ekam Energy, we are committed to providing quality products and services. However, we understand that issues can occasionally occur. Please read our return policy carefully before making a purchase.
Returns Eligibility
We accept returns only for defective or damaged products. Returns are not accepted for any other reasons, including change of mind or incorrect product selection.
Return Conditions
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The defect or damage must be reported to us within 3 days of delivery.
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The product must be unused, in its original packaging, and must include proof of purchase (invoice or order confirmation).
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Our team will inspect the returned product before processing a replacement.
No Refund Policy
Please note that we do not offer any refunds under any circumstances. Only replacements will be provided for verified defective items.
How to Initiate a Return
To report a defective product and request a return:
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Call us at: +91-9780779109
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Email us at: info@ekamenergy.com
Please include your order number, a description of the issue, and clear photos (if applicable) to help us assist you faster.
Thank you for choosing Ekam Energy.